Consultation.app Refund Policy

At Consultation.app, we strive to ensure that our customers are fully satisfied with their purchase. If, for any reason, you are not completely satisfied with our software, we offer a 14-day money-back guarantee on all one-time purchases. Please review the following terms and conditions for our refund policy:

1. Eligibility for Refund

• Time Frame: To be eligible for a refund, you must request it within 14 calendar days from the date of your purchase.
• Proof of Purchase: You must provide a valid proof of purchase, such as an order confirmation email or receipt.

2. Requesting a Refund

To request a refund, please follow these steps:

1. Contact Us: Email our customer support team at [email protected] with your order details, including your purchase date, order number, and the reason for your refund request.
2. Verification: Our support team will review your request and may ask for additional information to verify your purchase and understand the reason for your dissatisfaction.

3. Processing the Refund

• Approval: Once your refund request is approved, we will process the refund within 5-7 business days.
• Method of Refund: Refunds will be issued to the original payment method used during the purchase. Please note that depending on your financial institution, it may take additional time for the refund to reflect in your account.

4. Additional Terms

• One-Time Purchase: This refund policy applies solely to the one-time purchase of Consultation.app and does not cover any subscriptions, recurring fees, or subsequent purchases.
• Misuse: We reserve the right to refuse a refund if we determine that a customer is abusing our refund policy or attempting to make multiple refund requests for the same product.

5. Contact Information

If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at [email protected].

Thank you for choosing Consultation.app. We value your business and are committed to providing you with the best possible experience.